Privacy Policy

Last updated: 13/01/2026

Welcome to exogrid.shop. Your privacy is important to us. This Privacy Policy describes how Exogrid ("we", "our", "us") collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

  • Name, billing address, and shipping address

  • Phone number and email address

  • Payment information (processed securely via third-party gateways)

  • Order and transaction details

  • IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

  • Process, confirm, and deliver orders

  • Communicate with you regarding orders, support, or updates

  • Improve our products, services, and website experience

  • Prevent fraud and ensure transaction security

  • Comply with legal and regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information. Your data may be shared only with trusted third parties such as:

  • Payment gateway providers

  • Courier and logistics partners

  • Shopify and related service providers

These parties use your information strictly to perform services on our behalf.

4. Data Security

We take reasonable measures to protect your personal information. All payments are processed through secure payment gateways, and sensitive payment data is not stored on our servers.

5. Cookies

Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. You may choose to disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction or updates to your data

  • Request deletion of your personal information, subject to legal obligations

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page with an updated revision date.

9. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Trade Name: exogrid.shop
Owner: Sarika Vishal Chavhan
Email: exogridshop@gmail.com
Phone: 9665511915
Address: Sarika Vishal Chavhan, D/O Shankar Chavan, Belicha Pada, Waliv VTC, Vasai East, Vasai Sub-District, District Palghar, Maharashtra – 401208, India